Upfront last-mile deployment costs, physical drop-cables, and fiber fusion workloads are fully non-refundable once line validation is achieved at the premises.
Subscribers on long-term 7 or 12-month advance structures can request adjustments within 7 days if systematic failures occur. Later adjustments charge used months at full base pricing, restoring the remaining balance via electronic UPI/NEFT routes within 14 working days.
If continuous service disruptions extend past 72 straight hours due to system faults, a proportionate credit expansion will be allocated to offset subscription cycle days.